I'm venting once again.
We have a local restaurant in Fort White named Barnyard Family Restaurant. Every Tuesday night Mom and I order from this local restaurant. Mom orders fish fried without seasonings, tartar sauce, macaroni and cheese and cole slaw. I order chicken tenders and maybe mashed potatoes. Sometimes macaroni and cheese. Usually, Truett would go to Lion's Club and Mom and I would eat our food, and watch Judge Judy, Two and a Half Men, and of course, NCIS. All in a neat little package. All in an order.
This has been going on for over a year; and guess what? Ninety-nine point nine % of the time the order is messed up! Of course, I don't realize this until I "come through the window", as the waitress says. I pick up the order and take it home. Surprise! Surprise! Let's see. We have no cole slaw, but turnip greens! Or, where's the tartar sauce? Heck, I had to buy a jar of tartar sauce simply because I couldn't count on Barnyard Family Restaurant.
I haven't sat back and done nothing. No, I've got too much teacher in me. I've called the manager on duty (practically every Tuesday) and have asked, "What is wrong here? Why can you guys get the order right?" Tuesday after Tuesday after Tuesday after Tuesday! The manager on duty at the time told me, "You ask for me and I will take your order." Did that! But guess what? Got the food home and no macaroni and cheese.
I know this shouldn't be a big deal; however, if you have a restaurant, "buy smarter employees", for God's sake. Well, this is Saturday night and after spending a lot of my time in Gainesville, I told Mom we were ordering out. We read through the take-out menu and I placed the order... the very same order we place every Tuesday after Tuesday after Tuesday.
But, I've gotten smarter. I've learned to ask the waitress taking the order by phone to read back what I ordered. "Good," I said. "You've got it right." So fifteen minutes later I pick up our Saturday night special. (You know what it is). After I brought the food in the house, I see packets of ketchup. Ketchup? I prance in to tell Mom that there is suspiscious ketchup in our sacks. Ketchup doesn't go on fried fish. Ketchup doesn't go on mac 'n cheese. Ketchup doesn't go on slaw, etc.
Mom told me to open the bags. Carefully, I peeked in bag one. Check. Bag two. Check. Bag three. . GOOD GRIEF! We didn't order french fries. Where's Mom's cole slaw?
I need order in my house. Stability.
So I called Barnyard Family Restaurant and said, "You got the order wrong AGAIN!" I'm coming up there and getting free coleslaw and I'm not bringing the french fries with me!
I know this restaurant hates me because I always identify myself. "Hey, this is Merry George and I want to place a take out order. I won't be coming through the window. I'll be driving up to the window. . . so are you ready? Here is my order. Listen very carefully."
I did indeed get the cole slaw and my free french fries. . . HA!
Unfortunately, Nooners Diner is not open on Saturday nights! I bet they would get it right! However, they need to have fried fish without the seasonings, mac 'n cheese and cole slaw!
I've come to the conclusion that morons rule the service world. Every day. All places. 24/7. Phooey!
Posted by: Nancy Collins | April 13, 2013 at 08:21 PM
have you tried Ms. Pat's (she's across from the High School in a small trailer) we had the fried chicken, potato salad and baked beans for lunch. and it was really REALY good. Jeremiah even liked it and he admits that he is a food snob. Since you call in your order I am sure she will not have an issue with making food without seasonings.
Posted by: Janelle | April 21, 2013 at 04:44 PM